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Legal documentation · v1.0

Payments & Refunds

A binding framework for payments, refunds, cancellations and subscriptions on the SUPRPOBYT Europe platform - from payment methods through deadlines and the refund process to subscription cancellation terms. Updated July 20, 2026.

22 min read

Foundations & payments

Refunds & exchanges

Issuance & processing of refunds

Subscription & cancellation

Refund request

If you are requesting a refund, please submit the request via customer support with the transaction number, amount and justification. We will process it within 5 business days and issue the refund within 14 days of approval.

Submit a refund request

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